Support
Start with Troubleshooting and repository validation. If the issue remains, collect enough information to reproduce it before contacting Skyward Games.
Before requesting help
Section titled “Before requesting help”Confirm the problem still occurs after a clean Unity compilation and, when practical, in an isolated scene.
Include in an issue report
Section titled “Include in an issue report”- Unity editor version.
- Game Creator 2 Core version.
- Gameplay Tags package version.
- Operating system and build target when relevant.
- Exact reproduction steps.
- Expected and observed behavior.
- Relevant Console messages and stack traces.
- A screenshot or minimal sample when it does not expose private project data.
- Whether the behavior occurs in a clean test scene.
Protect project data
Section titled “Protect project data”Remove credentials, private source, licensed third-party assets, and unrelated project content before sharing files.
Support channel
Section titled “Support channel”Email skyward.games.developer@gmail.com for private support requests, or join the official Skyward Games Discord server for community discussion. The Skyward Games support hub provides the same current contact options.